Official Documents

Privacy Policy Zara4D – Malaysian Player Data Protection

Your privacy is our priority. This policy clearly explains how zara4d collects, stores, uses and protects your personal information — so you can play with peace of mind, without worrying about data security.

Updated: 1 January 2026 Applicable to all Malaysian members 256-bit SSL Encryption

Zara4D's Six Privacy Principles for Malaysian Players

This is the foundation of how zara4d handles your personal data — responsibly and transparently.

256-bit SSL Encryption at All Times
All data transmitted between your device and zara4d's servers is protected by 256-bit SSL encryption — the same security technology used by Maybank and CIMB to safeguard your online banking transactions. No information travels in plain text.
Bank-Grade Security
Your Data Is Never Sold to Anyone
Zara4d has never sold, rented, or traded members' personal information to any third party for marketing purposes, and never will. Your data is only shared with service providers who assist us in operating the platform — all of whom are bound by strict confidentiality agreements.
No Data Sales
Financial Information Stored Securely
Your payment details — whether via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost or FPX — are never stored in full on our systems. All payment processing is handled by licensed, PCI-DSS certified payment gateways for maximum protection.
PCI-DSS Compliant
You Have the Right to Access & Delete Your Data
As a zara4d member, you have the full right to request a copy of the personal data we hold about you, correct any inaccurate information, or request deletion of your data in accordance with applicable data protection regulations in Malaysia.
Full Player Rights
Transparent Cookie Controls
Zara4d uses cookies to enhance your experience on the platform — not to track you outside our site. Essential cookies are required for the platform to function, while analytical and preference cookies are optional and can be managed from your browser settings.
Cookie Controls
Malaysia Personal Data Protection Act Compliance
Zara4d operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the prevailing guidelines of the Personal Data Protection Commissioner. This means the processing of your data has a clear legal basis and your rights as a data subject are fully protected.
Malaysia PDPA Compliance
Section 01

Introduction & Scope of This Privacy Policy

Zara4D ("we", "platform", "zara4d") takes the privacy of every member seriously. This Privacy Policy explains in detail how we collect, store, process, use, and protect your personal information when you access or use the zara4d platform through our website or mobile app.

This policy applies to all users of the zara4d platform — including registered members, website visitors and any individual who interacts with our services. By registering an account or continuing to use the zara4d platform, you agree to the data processing practices described in this Privacy Policy.

We are committed to processing your personal data only for legitimate, necessary, and relevant purposes. We do not collect information we do not need, nor do we retain your data longer than required for the original purpose of collection. We believe transparency is the foundation of trust — and your trust is something we do not take lightly.

Legal Basis: zara4d processes personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every data processing activity is grounded in a clear legal basis — whether that is your consent, a contractual necessity, a legal obligation, or our legitimate interests, provided those interests do not override your fundamental rights and interests.

Section 02

Personal Information We Collect

2.1 Information You Provide Directly

When you register a zara4d account or use our services, you voluntarily provide us with the following information:

  • Identity Information: Full name, date of birth, Malaysian identity card number (MyKad) — required for age verification and KYC
  • Contact Information: Email address, Malaysian mobile number
  • Account Information: Username and password (stored in encrypted form)
  • Financial Information: Preferred payment method details (Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, FPX) — processed through certified payment gateways and not stored in full by us
  • KYC Documents: ID card images, selfies with documents, bank statements — submitted upon request for identity verification

2.2 Automatically Collected Information

When you use the zara4d platform, our systems automatically record certain technical information that helps us deliver a better and more secure service:

  • Device Data: Device type, operating system, phone model, screen resolution
  • Network Data: IP address, internet service provider (ISP) name, and general geographic location (state or city level)
  • Session Data: Login date and time, session duration, pages visited, in-platform actions
  • Gaming Data: Betting history, game results, deposit and withdrawal transactions
  • Cookie Data: Technical and preference cookies that keep the platform functioning properly (see Section 6)
Data Category Primary Purpose Legal Basis
Identity & ContactRegistration & KYCContractual Necessity
Financial InformationPayment ProcessingContractual Necessity
Technical & IP DataSecurity & FraudLegitimate Interests
Game HistoryServices & AuditLegal Obligations
Analytical CookiesPlatform ImprovementsConsent
Section 03

How Zara4D Uses Your Data

3.1 Purposes of Data Processing

Zara4d uses your personal information only for lawful and relevant purposes, including:

  • Account Management: Creating and maintaining your account, processing registration, and verifying your identity through the KYC process as required by law
  • Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost or FPX, and managing your winnings withdrawals
  • Service Provision: Gives you access to all games including baccarat, blackjack, Malaysia Super League football betting, badminton, e-sports, slots, and Live Casino
  • Security & Fraud Prevention: Detecting and preventing unauthorized access, fraud, money laundering, and other illegal activities on the platform
  • Customer Support: Assisting you with enquiries, complaints and technical issues via Live Chat and email
  • Legal Compliance: Fulfil legal and regulatory obligations relating to the online gambling industry and data protection
  • Platform Improvements: Analysing usage patterns to improve the user experience, platform performance, and content relevance
  • Service Communications: Sending important account and transaction notifications, promotions you have opted into, and policy updates

3.2 Direct Marketing

Zara4d may send you marketing communications — such as the latest baccarat promotions, weekly cashback bonuses or sports tournaments — via email or in-platform notifications. You can opt out of these marketing communications at any time by updating your preferences in account settings or contacting our support team. Opting out of marketing does not affect important transactional communications such as deposit confirmations or withdrawals.

Section 04

Data Sharing & Disclosure to Third Parties

Zara4d does not sell, rent, or trade your personal information to any third party for their marketing purposes. However, to operate our platform effectively, we may share your data with certain third parties under limited and controlled circumstances:

4.1 Trusted Service Providers

  • Payment Processors: Payment gateways handling Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, and FPX transactions — licensed and compliant with PCI-DSS standards
  • Live Casino Providers: Evolution Gaming, Pragmatic Play Live, SA Gaming, Asia Gaming, Dream Gaming and Sexy Gaming — to deliver your gaming experience
  • Cloud Services & Infrastructure: Technical infrastructure providers supporting platform operations, bound by strict confidentiality agreements
  • Analytics Services: Platform analytics tools that help us understand usage patterns in aggregated, anonymised form
  • KYC Services: Licensed third-party identity verification providers for MyKad verification purposes

4.2 Legally Required Disclosures

Zara4d will disclose your personal information when required to do so under applicable Malaysian law, court orders, lawful requests from law enforcement authorities, or where disclosure is necessary to prevent or detect financial crime, including money laundering and fraud.

Contractual Protection: All third parties granted access to your data through zara4d are bound by data processing agreements that require them to protect your information to at least the same standard we set for ourselves. They are prohibited from using your data for any purpose other than what we have directed.

Section 05

Zara4D Data Security Measures

5.1 Encryption & Technical Security

Zara4d implements multiple layers of technical security to protect your data from unauthorised access, disclosure, alteration or destruction:

  • 256-bit SSL/TLS Encryption: All communications between your browser or app and zara4d's servers are protected with industry-grade encryption — the same standard used by Maybank2u and CIMB Clicks
  • Stored Data Encryption: Sensitive information such as passwords is stored as irreversible hashes. Payment details are encrypted both in transit and at rest
  • Two-Factor Authentication (2FA): Available for all accounts and strongly recommended as an additional layer of protection
  • Continuous Security Monitoring: Our systems are monitored around the clock to detect suspicious activity, unauthorised login attempts, and other security threats
  • Data Segregation: Player funds are held in accounts separate from the company's operating funds

5.2 Organisational Measures

Beyond technical controls, zara4d also enforces strict organisational measures — including internal access controls that restrict personal data to authorised personnel only, regular security training for all staff, and established incident response procedures.

Your Cooperation Is Required: While we do everything on our end to protect your data, the security of your account also depends on your own actions — such as using a strong, unique password, not sharing your login credentials, and reporting to us immediately if you suspect any unauthorized access to your account.

Section 06

Cookie & Tracking Technology Policy

Zara4d uses cookies and similar technologies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored on your device when you visit our platform. The following are the categories of cookies we use:

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect the functionality of the zara4d platform and prevent you from logging in or completing transactions.

Section 07

Data Retention Period

Zara4d does not retain your personal data any longer than is necessary for the purposes set out in this Privacy Policy or as required by applicable law. The following is a general guide to our data retention periods:

  • Active Account Data: Retained for as long as your account is active and for the required period following account closure to fulfil legal obligations
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysian financial and tax legal requirements
  • Security Logs: Retained for as long as necessary for security incident investigations, typically not exceeding 2 years
  • KYC Documents: Retained for the duration of account activity and for the period required under anti-money laundering legislation
  • Customer Support Data: Support conversation records are retained for no more than 3 years after the issue is resolved
  • Cookies: Session cookies expire when you close your browser; persistent cookies expire after a set period, typically between 30 days and 1 year

When data is no longer needed, it will be securely deleted or anonymised in accordance with our established data deletion procedures.

Section 08

Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policies, you have the following rights regarding your personal data at zara4d:

01
Right to Access
You may request a copy of the personal information we hold about you at any time. We will respond within 14 business days.
02
Right to Rectification
If any information we hold about you is inaccurate or out of date, you have the right to request an immediate correction at no charge.
03
Right to Erasure
You may request deletion of your personal data under certain circumstances — subject to statutory retention obligations that take precedence over such requests.
04
Right to Object
You may object to the processing of your data for direct marketing purposes at any time — and we will stop immediately, no questions asked.
05
Right to Restrict
In certain circumstances, you may ask us to restrict the processing of your data — for example, while you are disputing the accuracy of data we hold.
06
Data Portability
You may request your personal data in a machine-readable format for transfer to another service provider of your choice.

To exercise any of the above rights, please contact the zara4d support team via Live Chat or email at support@zara4d.site. We will process your request within 14 business days and may require identity verification before actioning certain requests to ensure your account security.

Section 09

Children's Privacy & Age Restrictions

The zara4d platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18. Our systems include age-verification controls to prevent access by underage users.

If we discover that we have inadvertently collected personal information from someone under the age of 18, we will take immediate steps to delete that information from our records and close the relevant account. If you are a parent or guardian and believe your child has registered a zara4d account, please contact us immediately at support@zara4d.site.

Section 10

Amendments to This Privacy Policy

Zara4d reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable law, or for other operational reasons. The "Last Updated" date at the top of this policy will reflect the date of the most recent amendment.

For material amendments — those that significantly change how we process your data or affect your rights — we will make reasonable efforts to notify you via email to your registered address or through in-platform notifications before the changes take effect. We encourage you to review this Privacy Policy periodically.

Your continued use of the zara4d platform after any amendments to the Privacy Policy are published will be considered your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account and stop using the platform.

Section 11

How to Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how zara4d handles your personal data, please reach out to us through the following channels:

  • Live Chat: Available 24/7 — the fastest way to get help with urgent enquiries
  • Privacy Email: support@zara4d.site — for written enquiries and formal requests relating to data rights

Our Bahasa Malaysia-speaking support team is here to assist you fully. For formal data rights requests (access, correction, or deletion), please clearly state the type of request so we can process it accurately and promptly. Identity verification may be required to protect your account before we action such requests.

Effective Date: 1 January 2026 | Version: 2.4 | Publisher: Zara4D | Email: support@zara4d.site

Frequently Asked Questions About Privacy at Zara4D

No. zara4d does not sell, rent, or trade your personal information to any third party for their marketing purposes. Your data is shared only with service providers directly involved in operating our platform — such as payment gateways for processing your DuitNow or Touch 'n Go deposits, or Live Casino providers like Evolution Gaming for game delivery. All such parties are bound by strict confidentiality agreements and may only use your data as directed by us.

All financial transactions at zara4d are processed using 256-bit SSL encryption — the same technology used by Maybank2u and CIMB Clicks to secure online banking. Your payment details are never stored in full on our systems; they are handled through PCI-DSS certified payment gateways that meet the most stringent financial industry security standards. Whether you deposit via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost, or FPX, all data travels through fully encrypted channels.

Yes, you may request the deletion of your personal data by contacting our support team via Live Chat or email at support@zara4d.site. Please note, however, that this right is not absolute — certain data must be retained to fulfil our legal obligations, such as financial transaction records required by Malaysian financial law to be kept for a minimum of 7 years. In such cases, we will clearly inform you which data cannot be deleted and why, while deleting all other data that can be removed.

When you close your zara4d account, we will initiate the data deletion process in accordance with our retention policy. Data not required for legal compliance will be deleted or anonymised within a reasonable timeframe. Financial transaction records will be retained for the period required under Malaysian law (typically 7 years). Security logs related to incidents may be retained for investigation purposes. Once your account is closed, you will no longer receive marketing communications from us, although transactional emails related to balance returns or account closure may be sent during the process.

Zara4d logs your IP address when you log in or use the platform — this is standard security practice for detecting unauthorised access and fraud attempts. From your IP address, we can determine your approximate geographic location at the state or city level, but we cannot identify your exact physical address. This location information is used solely for account security and legal compliance purposes, not to track your movements or serve location-based advertising.

You can stop receiving promotional emails from zara4d in two simple ways: first, click the "Unsubscribe" link at the bottom of any promotional email we send; or second, log in to your account and update your communication preferences in account settings — look for the "Notifications" or "Email Preferences" section. Opting out of marketing does not affect important transactional emails such as deposit confirmations, withdrawal notifications or account security information that we are required to send you.
Privacy Policy & Related Documents

This Privacy Policy should be read together with Terms & Conditions which governs the overall use of the platform. We also encourage you to visit the Responsible Gaming to understand the responsible gaming tools we provide. For any privacy enquiries, contact us at support@zara4d.site or via Live Chat 24/7.

Play with Peace of Mind — Your Privacy Is Protected at Zara4D

With 256-bit SSL encryption, Malaysian PDPA compliance and a strict no data-selling policy, zara4d keeps your information secure at all times. Register for free today and enjoy a fully protected gaming experience.

Bahasa Melayu